Mission, Vision & Values
The principles that guide every decision, every interaction, and every moment of hospitality at Hotel Fontana
What We Do Every Day
To provide simple, warm, and affordable accommodation next to EHL Passugg, serving as a bridge between the academic world of hospitality education and the natural beauty of the Swiss Alps.
We create a welcoming environment for students during their studies and open our doors to families, alumni, and travelers during holidays, fostering a unique community that values learning, connection, and alpine tranquility.
Where We're Headed
To become the preferred "home base" for EHL families, alumni, and nature lovers exploring the Chur region — a place synonymous with authentic hospitality, academic connection, and alpine peace.
We envision Hotel Fontana as more than accommodation — as a gathering place where past, present, and future hospitality professionals connect, where families create memories, and where the spirit of Swiss mountain living is genuinely experienced.
Our Core Values
Learning & Growth
We exist in a space of constant learning, surrounded by hospitality students and educators. This spirit of growth and curiosity permeates everything we do. We believe in continuous improvement, both for ourselves and for the guest experience we provide.
Authentic Swiss Hospitality
True hospitality is not about perfection — it's about genuine care and attention. We embrace the Swiss values of precision, reliability, and warmth, creating an environment where every guest feels seen, heard, and valued.
Sustainability
The Swiss Alps are our home, and we are committed to protecting them. From sourcing local products to minimizing waste, every decision considers our environmental impact. We believe luxury and responsibility can coexist beautifully.
Community & Belonging
Hotel Fontana is more than accommodation — it's a community hub. Students, families, alumni, and travelers all find common ground here. We foster connections, celebrate diversity, and create a sense of belonging for everyone.
Simplicity & Clarity
In a world of complexity, we value simplicity. Clear communication, straightforward pricing, honest service. We believe the best experiences come not from excess, but from getting the fundamentals right with care and consistency.
Values in Action
These aren't just words on a page. Every member of our team embodies these values daily — from how we greet guests to how we source our breakfast ingredients to how we maintain our building. When you stay at Hotel Fontana, you experience these principles in action.
Experience It YourselfOur Promise to You
Every stay at Hotel Fontana is backed by our commitment to these values. Experience genuine Swiss hospitality rooted in education, community, and care.